Do I pay customs & import charges if I live outside the EU?
Customs and import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
Unfortunately, we have no control over these charges, and we can’t calculate these costs upfront, as customs policies and import duties vary widely. You can get in touch with your local customs office for current charges before you order, so you won't be surprised by the extra costs that will be added.
Customers take full liability for any parcels returned to us due to unpaid customs charges. Postal charges, return shipment costs, customs charges and handling fees will be deducted from your refund if you do not accept these charges.